What type of information we collect and how we use it:
Staybet.com will collect personal information (name, address, email address, etc.) of the user during the course of the registration process.
Your, the user’s, personal information is used solely for demographic statistics and also to display to you the appropriate individualized advertisements and content.
Staybet.com may periodically send registered players written communications to announce important service changes, new features, technical issue updates and news about other products and services as well as other information.
Staybet.com will not send you, the user, and any unsolicited information, including email, regarding any third party commercial offers or advertisements.
Below is a list for the main reasons why player data is collected by Staybet.com:
Player Account Management - To manage player account details and keep track on bonuses/promotional activities
Financial transaction services – To provide you with banking services and process your financial transactions. This information is strictly protected and is exclusively shared with the relative banking service providers.
Communication - We may use your email, phone number and other information you have provided for us to communicate and respond to requests and questions, send you SMS, AMS or give you a personal phone call from our VIP team. If you subscribe and opt-in to our mailing list, we may send you emails about our news, updates, promotions, products and services information. The communication frequency may change from daily, to weekly, to monthly. If you want to unsubscribe and remove yourself from our mailing list, you can contact our Support via live chat or email and request for un-subscription or else, you can also click on the “unsubscribe” button at the bottom part of any of our emails, un-subscription is always possible! The un-subscription is without costs other than the transmission costs pursuant to the basic tariffs being incurred in this regard.
Security - We use the information given to us to protect our players from possible identity thefts and from other means of abuse.
How we protect your information:
At Staybet.com we use multi layered security procedures when dealing with sensitive information. All the information exchanged between you and the Casino is protected with SSL digital encryption and stored in our vault like servers that are guarded with the latest firewall technology available. Our database is monitored at all times in case of unauthorised access.
Staybet.com will take all reasonable steps to ensure that user information is kept secure and fully-protected.
Staybet.com will only disclose personal information to other companies within associated or subsidiary companies of Staybet.com, and to business partners, successors in title to our business, and suppliers that are engaged to process such information on our behalf.
Upon application for an account with Staybet.com, to help us make credit decisions about the user, to prevent fraud, to check user age and identity and to prevent money laundering, we may use third parties including credit reference agencies, who will record any searches on a user’s file.
Staybet.com may also make enquiries about, and disclose details of, how you, the user, conduct your account, to such agencies, security organisations and any other relevant third parties as fraud and money laundering prevention measures.
Updating your personal information:
You, the user, may update your personal information at any time once logged into your account by contacting our customer support.
The user may also obtain a copy of their personal information held by Staybet.com by contacting us and requesting a copy, but please note we do require at least 14 days notice to enable us to comply with the request.